The houses of Cerro da Fontinha
Cerro has 6 houses of different types, each with unique features. Accommodations of great natural beauty and comfort, built with the solid rammed earth construction over 150 years old. The simplicity and character of the original construction were preserved during restoration, with rammed earth wall areas uncovered and left visible.
Frequently Asked Questions
Have questions about our booking process? We've got the answers!
How do I make a booking?
We’re here to make your booking experience easy and straightforward. Whether you’re booking a cozy cabin or an exciting nature activity, our process is designed for your convenience. Just select your dates, choose your accommodation type, and follow the easy steps to secure your spot!
What payment methods do you accept?
We accept various payment methods to ensure it’s safe and easy for you. Feel free to pay using credit cards, debit cards, or through online payment platforms that you prefer. If you have any specific requests regarding payment, please let us know!
Can I change or cancel my booking?
If your plans change, no worries! You can modify or cancel your booking up to a certain time before the start of your stay, depending on our cancellation policy. Contact us for assistance with any changes you need to make.
Is there a minimum stay requirement?
We typically have a minimum stay of two nights, especially during peak seasons. However, for off-peak periods, you may find more flexible options available. Don’t hesitate to ask if you need further clarification on this!
What is your check-in and check-out time?
Our check-in usually begins at 3 PM, and check-out is by 11 AM. If you’re arriving early or leaving late, please let us know, and we’ll do our best to accommodate your needs.
What amenities are included?
Each booking includes essential amenities to make your stay comfortable. Enjoy complimentary toiletries, linens, and access to shared spaces like kitchens and lounges. Check with us for details specific to your accommodation!
Are pets allowed?
We love animals! If you’re traveling with a pet, please inform us in advance. Certain accommodations do allow pets but may have specific guidelines to follow. We want to ensure a great stay for everyone.
Is Wi-Fi available?
Yes, we provide Wi-Fi in various areas to keep you connected during your stay. Just check with us for the password and enjoy browsing at your leisure!
Can I book activities in advance?
Absolutely! You can pre-book activities to make sure you get the best experiences during your stay with us. Just let us know what you’re interested in, and we can help arrange it all for you.
What happens if I arrive late?
If you find yourself arriving late, just give us a heads up! We’ll make arrangements to ensure you have access to your accommodation without hassle, so you can settle in comfortably.
How do I make a reservation?
We’re here to make your booking experience easy and hassle-free. Simply choose the property you want and indicate the date of your visit.
What payment methods do you accept?
We accept a variety of payment methods to ensure your security and convenience. Feel free to pay with credit or debit cards, or through your preferred online payment platform. If you have any specific payment requests, please contact us!
Can I change or cancel my reservation?
If your plans change, don’t worry! You can modify or cancel your reservation up to a certain time before your stay begins, depending on our cancellation policy. Contact us for assistance with any changes you need to make.
Is there a minimum stay requirement?
We typically offer minimum stays of five nights, especially during peak season. However, for periods outside of peak season, you may find more flexible options. Don’t hesitate to contact us if you need further information!
What are the check-in and check-out times?
Our check-in time usually starts at 4 PM and check-out at 12 PM. If you’re arriving earlier or leaving later, please let us know and we’ll do our best to accommodate your needs.
Are pets allowed?
We love pets! Some accommodations allow pets, but Red House does not allow pets due to its specific characteristics. If you’re traveling with a pet, please mention this when booking in the “Extras” field.
Is Wi-Fi available?
Yes, we offer Wi-Fi in several areas so you can stay connected during your stay. Just contact us for the password and browse at your leisure!
Can I book activities in advance?
Absolutely! You can book activities in advance to ensure the best experience during your stay with us. Just let us know what interests you, and we’ll help you.
What happens if I'm late?
If you’re running late, no problem…just let us know! Everything will be ready when you arrive so you can settle in comfortably.